Privacy Policy

1. Information We Collect

When you use FreshFooda, we collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.

• Name, email address, and phone number
• Delivery address(es)
• Order history and preferences
• Payment information (processed securely through Stripe — we never store card numbers)
• Device and usage data (browser type, IP address, pages visited)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and delivery updates via email
• Respond to your questions and support requests
• Improve our menu, services, and customer experience
• Send promotional communications (you can opt out at any time)
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share data only with:

• Stripe — for payment processing (subject to Stripe's Privacy Policy)
• Resend — for transactional email delivery
• AWS — for cloud hosting and image storage
• Law enforcement when required by law

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by emailing us at info@freshfooda.com.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your cart, and analyze site usage. You can disable cookies in your browser settings, though this may affect functionality.

6. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and secure payment processing via Stripe. No system is 100% secure — if you suspect unauthorized access, please contact us immediately.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability (receive a copy of your data)

To exercise any of these rights, contact us at info@freshfooda.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a prominent notice on our website. Continued use of FreshFooda after changes constitutes acceptance.

9. Contact

For privacy-related questions, contact us at: